Returns
30-day returns
If you are not happy with your purchase, you can request a return within 30 days of delivery.
How to start a return
- Email us at support@fulnox.com with your order number and the reason for the return.
- We reply with the return instructions and address. Please do not send items back without contacting us first.
- Once we receive the item, we issue your refund to the original payment method within 5-10 business days.
Conditions
- Items must be returned with all included heads and the charging cable.
- If the item arrived damaged or defective, contact us within 7 days of delivery with a photo and we will send a replacement or a full refund at no cost to you.
- For change-of-mind returns, the customer covers the return shipping cost.
Full details: Refund policy.